Shipping policy

Shipping Policy

At Zenpakto, we aim to deliver your orders quickly, safely, and efficiently. Below are the details of our shipping process.

1. Shipping Methods

We partner with reliable courier services to ensure timely delivery across India. Shipping methods may include:

  • Standard Shipping (available across India)
  • Express Shipping (available in select locations)

2. Order Processing Time

  • Orders are processed within 1–2 business days after confirmation
  • Orders placed on weekends or public holidays will be processed on the next working day

3. Delivery Timeframes

  • Metro cities: 3–5 business days
  • Other cities/towns: 4–7 business days
  • Remote areas: 5–8 business days

Delivery times may vary depending on your location and courier availability.

4. Shipping Costs

  • Free Shipping on orders above ₹999
  • Standard Shipping Charge: ₹49 for orders below ₹999
  • Express Shipping (optional): ₹99

Shipping charges (if applicable) will be displayed at checkout before payment.

5. Tracking Information

  • Once your order is shipped, you will receive a tracking link via email/SMS
  • You can use this link to track your order in real-time

If you do not receive tracking details, please contact us at zenpakto73@gmail.com

6. Delivery Issues & Delays

While we strive to deliver on time, delays may occur due to:

  • High order volume
  • Weather conditions
  • Courier partner issues
  • Unexpected logistical challenges

If your order is significantly delayed, please reach out to us and we will assist you.

7. Incorrect Address or Failed Delivery

  • Please ensure your shipping details are correct at checkout
  • If delivery fails due to incorrect address or unavailability, re-shipping charges may apply

8. International Shipping

  • Currently, we do not offer international shipping
  • We only deliver within India at this time

9. Contact Us

For any shipping-related questions or concerns: